General Store Information
Why order with Smartbudz? We’ve got some great perks for you:
- New Customers Enjoy 20% Off – Use Code: NEWBUDDIES20
- Complimentary Gifts:
- Orders $225+ Get a Free Half Ounce*
- Orders $325+ Receive a Free Full Ounce*
- Other Gifts Include Pre Rolls, Gummies, Hash, Shatter, and More!
- Price Match Guarantee for the Best Deals
- Refer a Friend, Get $50 Credit
- Earn 1% Cash Back on Every Purchase
- Free Express Shipping on Orders $119+
- Explore Our Diverse Product Selection
We value your input! Our perks are continually updated based on customer feedback. Let us know what you’d like to see from us.
Explore our products, take advantage of your exclusive perks, and feel free to reach out if you have any questions or just want to chat.
*Remember to choose and add your free gifts at the cart page.
If you are 19+ and have a mailing address in Canada, you are eligible to order.
New customers should be prepared to provide identification for proof of age upon request.
Our customer support team is available from 9 AM to 7 PM, Pacific Standard Time. Please note, our online dispensary operates around the clock, allowing you to place orders at your convenience 24/7.
Orders will be shipped Monday-Friday, excluding holidays.
We are pleased to offer mail-order marijuana services throughout Canada. If you reside in a rural area without a mailbox, rest assured, we can send your order to the nearest Canada Post outlet for your convenience and collection.
Yes! Product images are taken by us (unless provided by the vendor). Images are meant to be as true to the actual look and colour of the product.
Our products are sourced from local vendors and growers in BC, Canada.
Our Price Match Guarantee covers both regular-priced and sale items! Bring us proof of the lower price, like showing us the product on a competitor’s website. The matched product must be identical, currently in stock, and the price must be current. Please note that our price matching applies exclusively to online dispensaries in Canada; it does not extend to in-person or retail stores, wholesale, etc. Also, double discounts cannot be applied.
Please note additional exclusions may apply for cannabis as other factors such as product quality may influence the price of products across websites.
Every new customer is truly special to us, and it never fails to bring joy to our team.
To express our gratitude, enjoy a 20% discount on your first order by using this coupon code at checkout: NEWBUDDIES20
We are pleased to offer various rewards programs for our customers, including $50 credit when you refer a friend, 1% cash back on purchases, and free gifts with orders.
Get 1% cash back on all orders when you place them under your account. To register for an account, visit our sign up page.
We also free gifts on all orders over $100. The more you spend, the more you get rewarded. Free gift options include pre-roll joints, lighters, grinders, rolling machines, gummies, hash, shatter, free weed, and more! Before you place your order, head to the cart page to check out what free gift options are available for your order.
We are pleased to offer free gifts on all orders over $100. The more you spend, the more you get rewarded. Free gift options include pre-roll joints, lighters, grinders, rolling machines, gummies, hash, shatter, free weed, and more! To find more specifics on the free gift tiers and options available, please see the Free Gift details page. Before you place your order, go to the cart page to pick your free gift.
We certainly do. All bulk deals and mix and match options can be found here. Interested in something that is not currently offered in bulk? Let us know so we can add it or offer you a special discount.
We take great pride in providing our customers with high-quality products. If you encounter any dissatisfaction with the product quality, we are here to assist you. While we currently do not accommodate returns or exchanges, if you encounter any issues with your order, kindly contact us within 2 business days from the delivery date at [email protected] or reach out to us via our live chat feature. If a product falls short of quality standards, we are ready to offer a discount on your next order or credit your account with points as compensation.
We appreciate your interest in our products! Unfortunately, we don’t have specific restocking dates as they depend on our vendors and their supply. While we strive to keep items in stock, factors beyond our control may affect availability.
If there’s a particular product you love that frequently sells out and is in high demand, we recommend taking advantage of our bulk and mix-and-match discounts to stock up. This way, you can ensure you have an ample supply until the item is back in stock.
To stay updated on restocks, visit the product page of the desired item and sign up to receive an email notification when it becomes available again. If you’re having trouble finding the product page, feel free to reach out to our team, and we’ll be happy to assist you. Thank you for your patience and understanding!